TERMS & CONDITIONS

Effective Date: 12/02/2026

Operator: Toran Shala
Website: https://toran.coach
Contact:shalatoran@gmail.com

1. Scope of Services

The services offered through this website consist of non-clinical coaching, guidance, and reflective inquiry.

These services are not therapy, medical treatment, mental health care, or crisis intervention.

Engagement with services is voluntary and intended for individuals who are capable of making informed decisions regarding their own participation.

2. Booking and Payment

Clarity Sessions and ongoing coaching sessions must be confirmed in advance.

Payment terms, if applicable, will be communicated directly prior to confirmation.

A session is considered booked once payment (if required) has been received and confirmed.

3. Cancellations and Rescheduling

Sessions may be rescheduled with at least 24 hours’ notice.

Cancellations made with less than 24 hours’ notice may be non-refundable.

Failure to attend a scheduled session without notice is considered forfeited.

Exceptions may be considered at discretion.

4. Personal Responsibility

By engaging in coaching services, you acknowledge that:

  • You are solely responsible for your decisions, actions, and results.

  • You participate voluntarily.

  • You retain full responsibility for your mental, emotional, and physical wellbeing.

You agree to exercise your own judgment before implementing any ideas, perspectives, or reflections discussed in sessions.

5. Not Therapy or Medical Advice

Coaching services provided through this website:

  • Do not include diagnosis

  • Do not constitute therapy

  • Do not replace medical, psychiatric, or psychological treatment

If you require clinical or medical support, it is your responsibility to seek qualified professional assistance.

6. No Guarantees

Coaching supports clarity and decision-making but does not guarantee specific outcomes.

Results vary depending on individual circumstances, commitment, and external factors beyond control.

No representations or warranties are made regarding particular results.

7. Confidentiality

Conversations within coaching sessions are treated as confidential.

However:

  • Coaching is not legally protected under therapist-client privilege.

  • Information may be disclosed if required by law.

Reasonable steps are taken to protect privacy, but absolute confidentiality cannot be guaranteed in digital communication environments.

8. Intellectual Property

All written content, reflections, and materials on this website are the intellectual property of Toran [Surname].

Content may not be copied, reproduced, or redistributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Toran [Surname] shall not be liable for:

  • Indirect or consequential damages

  • Loss of income or opportunity

  • Personal decisions made following sessions

  • Any claim arising from participation in coaching services

Participation is undertaken at your own discretion and responsibility.

10. Indemnification

You agree to indemnify and hold harmless Toran [Surname] from any claims, losses, liabilities, or expenses arising from your participation in coaching services.

11. Amendments

These Terms may be updated periodically.

Continued use of services constitutes acceptance of the current Terms.

12. Governing Law

These Terms are governed by the laws of source.

13. Contact

For questions regarding these Terms:

Toran Shala
Email: shalatoran@gmail.com